If you're uploading a new Contact List that you haven't emailed in a long time, we strongly recommend you verify your emails to mitigate bounces in that first send. Enterprise users have built-in verifications. Pro & Plus users can consider upgrading to Enterprise or using a 3rd party service to verify.
Transcript
Transcript
0:01
hello Vipers for today's what's the flow
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we're going to talk about email
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verification
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so email verification is an important
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step in reducing bounces from your email
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campaigns if you are uploading a list
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particularly like a list that is either
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a bit unknown like or if it's a list
0:27
that you that you know is old and you
0:30
are looking to fire things back up with
0:33
it
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so the concern here is that emails in
0:39
your list are no longer good
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and therefore when you send your
0:44
campaign to it you will incur a bunch of
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bounces which will damage your domain's
0:49
reputation and make it more likely that
0:52
your emails will go to spam
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and a verification like it such like
0:58
what is built in five Cloud will check
1:00
the emails for you ahead of time before
1:02
you actually send
1:04
this will be like none of your contacts
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will know that this is happening really
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it's just that our system will be
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talking with your recipient email
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servers and effectively asking hey if we
1:17
send an email to this contact would you
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deliver it
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now this is just for
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users who are at the Enterprise tier
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and uh if you do that then you you are
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enterprised here then you have 10 000
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email verifications per month that are
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included
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um now you are able to verify emails
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with third-party services it's actually
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quite affordable uh so if you are a pro
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user or a plus user feel free to do this
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to either upgrade to Enterprise or you
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can go directly to third-party platforms
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such as bouncer which is the provider
2:00
that we integrate with in our system so
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it's quite easy to verify your emails
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and we here we are at our contact lists
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you verify your contacts buy contact
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list
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and once your contacts are in here you
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can hover over it's off towards the
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right
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you hit more
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you'll see verify emails is at this
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point if you're unsure if your
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Enterprise or Pro you'll find out it'll
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tell you if this is not included in your
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subscription
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and of course if your questions just
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reach out to us
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you'll see right here a calendar of
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how many uh how many contacts have
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already been verified this month
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and you have a choice here between
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the regular verification which is how
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this is uh the default here where just
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undeliverable is checked
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or you can also check here to filter out
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risky contacts as well
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now risky contacts are going to be
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contacts that the system can't really
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completely verify one way or another the
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most common being except all
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and basically accept all emails will
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just it'll just say that yes we'll
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accept anything but
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um if you send there and this system
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that has the accept all emails
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doesn't actually have that recipient
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there then it'll count as a bounce so
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really the decision here is are you okay
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with sending to those unknown emails
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those except those
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and being okay with the fact that you're
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going to get some bounces in there
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um versus removing those success dollars
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which will incur some Friendly Fire you
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could say in other words contacts that
3:58
would be good will be taken out and
4:01
you'll be doing that for the sake of
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reducing bounces at all costs
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if in doubt I would recommend just
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leaving it as is hitting verify and uh
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and then you will once you hit verify
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it'll take a you know a little while
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maybe five to ten minutes and then
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eventually get a notification in-app
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saying that your list has been verified
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and you will see a shield icon next to
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your list and you'll see a shield icon
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next to any of the contacts that have
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been verified
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one important thing to keep in mind here
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is that
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email verification is not infallible you
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will still probably get some bounces
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especially if it's a lower quality list
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especially if it's a a list that you
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know is two three five ten years old
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a lot of those emails are going to
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change and another thing to keep in mind
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here too is that business emails are
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generally going to age out faster than
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uh than personal emails will as well
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um so hopefully this all helps let us
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know if you have any questions thank you