Skip to main content
All CollectionsMulti-Channel Communications
How To Verify Your Emails To Reduce Bounces
How To Verify Your Emails To Reduce Bounces
V
Written by VipeCloud Developer
Updated over 6 months ago

If you're uploading a new Contact List that you haven't emailed in a long time, we strongly recommend you verify your emails to mitigate bounces in that first send. Enterprise users have built-in verifications. Pro & Plus users can consider upgrading to Enterprise or using a 3rd party service to verify.

Transcript

0:01

hello Vipers for today's what's the flow

0:04

we're going to talk about email

0:06

verification

0:08

so email verification is an important

0:12

step in reducing bounces from your email

0:17

campaigns if you are uploading a list

0:20

particularly like a list that is either

0:24

a bit unknown like or if it's a list

0:27

that you that you know is old and you

0:30

are looking to fire things back up with

0:33

it

0:34

so the concern here is that emails in

0:39

your list are no longer good

0:41

and therefore when you send your

0:44

campaign to it you will incur a bunch of

0:46

bounces which will damage your domain's

0:49

reputation and make it more likely that

0:52

your emails will go to spam

0:54

and a verification like it such like

0:58

what is built in five Cloud will check

1:00

the emails for you ahead of time before

1:02

you actually send

1:04

this will be like none of your contacts

1:06

will know that this is happening really

1:08

it's just that our system will be

1:11

talking with your recipient email

1:14

servers and effectively asking hey if we

1:17

send an email to this contact would you

1:19

deliver it

1:21

now this is just for

1:24

users who are at the Enterprise tier

1:29

and uh if you do that then you you are

1:32

enterprised here then you have 10 000

1:34

email verifications per month that are

1:36

included

1:39

um now you are able to verify emails

1:42

with third-party services it's actually

1:44

quite affordable uh so if you are a pro

1:48

user or a plus user feel free to do this

1:51

to either upgrade to Enterprise or you

1:53

can go directly to third-party platforms

1:57

such as bouncer which is the provider

2:00

that we integrate with in our system so

2:03

it's quite easy to verify your emails

2:07

and we here we are at our contact lists

2:12

you verify your contacts buy contact

2:15

list

2:16

and once your contacts are in here you

2:19

can hover over it's off towards the

2:21

right

2:23

you hit more

2:24

you'll see verify emails is at this

2:27

point if you're unsure if your

2:28

Enterprise or Pro you'll find out it'll

2:31

tell you if this is not included in your

2:33

subscription

2:34

and of course if your questions just

2:36

reach out to us

2:37

you'll see right here a calendar of

2:40

how many uh how many contacts have

2:43

already been verified this month

2:45

and you have a choice here between

2:49

the regular verification which is how

2:52

this is uh the default here where just

2:55

undeliverable is checked

2:57

or you can also check here to filter out

3:00

risky contacts as well

3:02

now risky contacts are going to be

3:07

contacts that the system can't really

3:12

completely verify one way or another the

3:15

most common being except all

3:18

and basically accept all emails will

3:21

just it'll just say that yes we'll

3:23

accept anything but

3:25

um if you send there and this system

3:28

that has the accept all emails

3:31

doesn't actually have that recipient

3:34

there then it'll count as a bounce so

3:37

really the decision here is are you okay

3:40

with sending to those unknown emails

3:43

those except those

3:46

and being okay with the fact that you're

3:48

going to get some bounces in there

3:50

um versus removing those success dollars

3:53

which will incur some Friendly Fire you

3:55

could say in other words contacts that

3:58

would be good will be taken out and

4:01

you'll be doing that for the sake of

4:03

reducing bounces at all costs

4:06

if in doubt I would recommend just

4:08

leaving it as is hitting verify and uh

4:11

and then you will once you hit verify

4:13

it'll take a you know a little while

4:15

maybe five to ten minutes and then

4:17

eventually get a notification in-app

4:18

saying that your list has been verified

4:22

and you will see a shield icon next to

4:24

your list and you'll see a shield icon

4:26

next to any of the contacts that have

4:27

been verified

4:29

one important thing to keep in mind here

4:31

is that

4:33

email verification is not infallible you

4:36

will still probably get some bounces

4:39

especially if it's a lower quality list

4:41

especially if it's a a list that you

4:43

know is two three five ten years old

4:47

a lot of those emails are going to

4:49

change and another thing to keep in mind

4:51

here too is that business emails are

4:54

generally going to age out faster than

4:58

uh than personal emails will as well

5:02

um so hopefully this all helps let us

5:05

know if you have any questions thank you

Did this answer your question?