Suites and Parties are VipeCloud's built-in community and event tools. Suites are ongoing groups for customers, teams, or VIP communities. Parties are time-limited events with a predefined post sequence and an end date. Both include a feed, group chat, individual messaging, and action links.
How to Access Suites and Parties
Click Community in the left sidebar.
Click Suites.
Select Suites or Parties.
How to Invite Guests to a Suite or Party
Guests join with a shareable invite link. You can copy it from two places.
Copy the Invite Link From Inside the Suite or Party
Open the Suite or Party.
Click the green Invite Link button in the upper right of the description card.
The link is copied to your clipboard.
Copy the Invite Link From the Suites or Parties List Page
Go to your Suites or Parties list.
Locate the Suite or Party card.
Click the green Copy Invite Link button at the bottom of the card.
What the Guest Experience Looks Like
When a guest clicks an invite link:
They can immediately view the Party or Suite feed without logging in.
To comment, chat, or engage, they must create a login.
Login requires only an email address and a password.
After entering credentials, a verification code is emailed to them.
Once verified, they enter their name and are in.
Guests do not need an existing VipeCloud account. The login they create is specific to joining the Suite or Party.
Suites vs. Parties - Key Differences
Suite - An ongoing group with no end date. Use for customer communities, VIP groups, or team groups that you build over time.
Party - A time-limited event built around a post sequence. Has a defined end date. Use for product launches, sales events, or hosted experiences.
Both include a feed, group chat, individual messaging, and action links. Once you know how to use one, the other works the same way.
How to Create a Post in a Suite or Party
Open your Suite or Party.
Click inside the Create a new post field at the top of the feed.
To start from a saved social template, search for it in the search bar at the top of the post editor and select it.
Type your post text into the editor.
To include a link, paste it and add a space after the URL so a thumbnail preview generates. Once the thumbnail appears, you can delete the URL from the text for a cleaner post.
To add media or other content, click an insert button along the bottom of the editor.
To schedule the post for a future date and time, click Schedule and set your date and time.
Click Save as Draft to save without posting, or click Post to publish immediately.
Insert buttons, from left to right:
Insert Video - Browse your video library, or click Add Content to upload a new video.
Insert Audio - Browse existing audio messages, or click Record Audio to record a new one and attach it to the post.
Insert Attachment - Browse existing files or upload a new one.
Insert Hashtag - Add hashtags to your post.
Insert Emoji - Add an emoji to your post.
How to Use Action Links
Action links are call-to-action buttons that appear inside your Suite or Party. They can link to a booking page, a form, an external website, or any other URL.
Open your Suite or Party and click the gear icon to open settings.
Locate the Actions section.
Add a new action link and enter the label and destination URL.
Click Save.
Gear icon to open settings:
Suite/Party action settings:
How to Go Live in a Suite or Party
You can stream live directly into a Suite or Party using Streamyard via YouTube.
Start your live stream in Streamyard and set YouTube as the destination.
Copy the YouTube live stream URL.
Paste the URL into a new post inside your Suite or Party.
Direct Zoom streaming is not supported. If Zoom can output to YouTube, that YouTube link can be used.
How to Use the Content Tab in a Suite
The Content tab in a Suite holds the files, videos, and folders shared with that Suite. It appears when the Content tab is turned on for the Suite.
Open your Suite.
Click the Content tab.
Click Shared With Suite to see content shared with the Suite, or Posted Content to see content from posts.
To change the layout, click the Card view, List view, or Board view icon above the content.
To open a folder, click its card. To go back to the top level, click Community Content in the breadcrumb.
VipeCloud remembers the view you pick for the next time you open a Suite's Content tab. Content is listed with pinned items first, then folders, then everything else in alphabetical order.
How to Add Content or a Folder to a Suite
The Suite owner sees the Add Content and Create Folder buttons on the Suite's Content tab.
Open your Suite and click the Content tab.
To add content into a specific folder, open that folder first.
Click Add Content and choose the content to add.
To make a new folder instead, click Create Folder and enter the folder name.
Content you add from inside a folder goes into that folder.
How to Pin a Folder or Set a Folder Image
On a Suite's Content tab, the owner of a folder can pin it to the top of the list and give it a custom tile image. Both settings travel with the folder everywhere it is shared.
Open your Suite and click the Content tab.
To pin a folder, click the star icon (Pin to top) on the folder's card.
To set a tile image, click the 3-dot menu on the folder's card.
Click Choose Folder Image.
Select an image from your content library.
To unpin a folder, click the filled star icon (Unpin from top). To go back to the default tile, click Remove Folder Image in the same 3-dot menu. The star icon also shows on files you own, so you can pin a file the same way.
How to Share Content to Suites by Tag
Admins can tag Suites and then share content with a tag. Content shared with a tag appears in every Suite that carries the tag, including Suites tagged later and Suites you do not own.
Add a Tag to a Suite
Open your Suite and click the gear icon to open settings.
Scroll to the Suite Tags section.
Type a tag into the Add a tag field, or pick an existing tag from the suggestions.
Click Add.
To remove a tag, click the x on the tag. Content shared with that tag leaves the Suite immediately.
Share Content With a Tag
Go to your Content Library and check the content you want to share.
Open the actions menu above the list and click Add Share Permissions.
In the Share with Community tags field, select one or more tags.
Click Ok.
How to Remove Content From a Suite
Active Suite admins see a 3-dot menu on each item on a Suite's Content tab, at the top level and inside folders.
Open your Suite and click the Content tab.
Click the 3-dot menu on the item.
Click Remove From This Folder to take the item out of the folder you are viewing, or click Remove From Suite to take it out of every folder in the Suite.
If you chose Remove From Suite, confirm the removal.
Remove From This Folder only shows inside a folder, and not for content that reached the Suite through a tag. Removing an item from the Suite does not delete it from your Content Library.
How to Email or Text a Guest From the Guests Tab
Each member card on a Suite's Guests tab has email and text icons that open a message addressed to that guest.
Open your Suite.
Click the Guests tab.
On the guest's member card, click the email icon or the text icon.
Write your message and send it.
An icon is grayed out when the guest has no contact record, has no mobile phone, or has opted out of texts. Hover over the icon to see the reason.
Privacy and Guest Visibility Settings
By default, guests can see the party feed when they click the invite link, before logging in.
For Suites, you can require approval before guests can join. When approval is required, new guests see a login prompt first and are held for your review.
Allow lists can be configured so guests with specific email addresses are auto-approved without manual review.
Guest visibility can be toggled. As the host, you can control whether guests can see other guests in the member list.
Hosts and admins can always see and remove guests.
Additional admins can be added to approve, deny, or remove guests.
How to Access Sequence Templates for Parties
Party post sequences are built using Sequence Templates. You can predefine the posts for a party and reuse the same structure across multiple events.
Click Community in the left sidebar.
Click Suites.
Click Sequences.
Under My Sequences, view sequences you have created. Under Shared With Me, view sequences shared by an admin or team member.
Key Notes
Joining a Suite or Party as a guest is free. There is no cost barrier for the people you invite.
Hosting a Suite or Party requires a Community add-on.
Login is required to engage because it allows hosts to remove disruptive guests if needed.
Guests who download the VipeCloud mobile app will receive push notifications for new posts, chats, and direct messages.
A daily email recap is sent to guests who miss activity - this is a fallback for guests who have not downloaded the mobile app.
You can have unlimited Suites and unlimited Parties under a single Suites subscription.
Common Questions
Can I post a VipeCloud party link on Facebook?
In most cases yes, but Facebook's behavior around external links is inconsistent and has become less predictable. Texting or emailing the link directly to contacts is more reliable.
Can I move guests from a Party into a Suite after the event ends?
Yes. You can promote your Suite inside the Party using an action link, and guests can join the Suite before or after the Party ends.
Can I schedule posts in advance for a Party?
Yes. Use Sequence Templates to predefine posts. Once the template is set, apply it to a Party and the posts run automatically on the schedule you define.
Do guests need a VipeCloud account to join?
No. Guests create a separate login using an email and password. If they already have a VipeCloud account, they can use it.
Video Walkthrough