You can use buttons in your VipeCloud HTML emails to let contacts easily text you, call you, or send you an email. This works by using standard link protocols that trigger certain actions on mobile devices and supported desktop apps.
What You Can Do
You can configure buttons to:
Open the recipient's texting app with your number pre-filled (
sms:)Open their phone dialer with your number ready to call (
tel:)Draft an email to your address, optionally pre-filling subject and body (
mailto:)
How To Set It Up
Follow these steps in the VipeCloud email editor:
Drag a Button block into your email.
Click on the button to edit it.
In the left-hand panel, locate the dropdown that defaults to "Site". See picture below
Change this dropdown to the appropriate type:
SMS – to create a text message link
Tel – to create a call link
Mail – to create an email link
Enter the appropriate information:
For SMS:
+1234567890You can optionally add a message:
+1234567890?body=Hi, I’d like more info.
For Phone:
+1234567890For Email:
you@example.comYou can prefill subject/body like this:
mailto:you@example.com?subject=Hello&body=I’m interested in learning more.
Things To Know
These links work best on mobile phones. On desktops, the behavior depends on whether the user has an app configured to handle the link type.
SMS and mailto links only draft a message. They don’t send anything automatically.
Phone links open the dialer but do not place the call automatically.
You can also use these link types in regular text links, not just buttons.