This guide shows you how to sync your inbox if you are an Office 365 user who has Two Factor Authentication (2fa) turned on (sometimes referred to as multi-factor authentication).
Below is the link that was referred to in the video for creating your app password. Microsoft seems to change the location of this setting somewhat regularly, so if the link no longer works or if the layout is changed, let us know.
If you don't have this security setting turned on, you can simply go to the inbox sync and scheduler page, click connect your exchange to VipeCloud and follow the instructions from there.
Transcript
Transcript
0:00
hello vipers today we're gonna talk
0:02
about how to sync your inbox with light
0:06
cloud if you are using office 365
0:09
otherwise known as as exchange you're
0:12
using that with two-factor
0:14
authentication turned on otherwise
0:16
referred to as multi-factor
0:19
authentication and so most most office
0:23
365 users don't hat don't use this but
0:28
if you're not sure what it is then it's
0:30
it's a security setting where you when
0:34
you're logging in you use your password
0:37
and then you likely get texted a code
0:41
that you then put in so there are two
0:44
steps to logging in and and so this that
0:48
the security setting applies to just
0:53
putting two associating third-party apps
0:56
with Microsoft Exchange as well so white
0:59
cloud would would that would apply to
1:01
Viper out as well and so here's how you
1:04
go about setting that up so what you're
1:08
going to do is we're gonna include a
1:13
link in the the Help Center page where
1:16
this video is as well and you're going
1:19
to click on that link and it will take
1:20
you to this page right here this pages
1:23
otherwise shockingly difficult to find
1:25
so that's why we're going to provide you
1:27
with a direct link there and so you're
1:30
gonna go in here and create an app
1:31
password for bite cloud and so you're
1:35
just gonna you're gonna click on create
1:36
your a name it I'd recommend naming it
1:38
bite cloud and and they're gonna give
1:44
you an automatically generated password
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now you're gonna want to save this
1:49
password cuz you can see here this
1:50
password will not be displayed again so
1:52
you won't be able to access this
1:53
password again you'll have to create a
1:54
new one which isn't the biggest headache
1:56
but it's still I would recommend just
1:59
saving this in a secure place and also
2:03
not Xing this screen until you're done
2:05
using this password so you're gonna take
2:08
this password you're gonna go to your to
2:11
the page on bite pod to connect your
2:13
inbox
2:13
click on your name you click on setup
2:16
then you click on inbox sink and
2:20
scheduler and here is where you sync
2:23
your Inbox
2:24
connect your exchange to vite cloud and
2:28
then you're gonna put in your email
2:31
address so I'm not going to be able to
2:34
actually connect go through this whole
2:38
stage or through this whole process but
2:40
I can show you exactly like the the
2:42
entire process right up until it's
2:44
actually connected so I'm so put a dummy
2:45
email address in here but you're in your
2:48
case you're gonna want to put your real
2:49
one in there they're gonna select
2:56
exchange because you're an office 365
2:58
user and now here you would think that
3:02
you would put in your regular password
3:04
but you actually don't this is where
3:06
you're putting in the the app password
3:10
that we just created so as you saw
3:12
before I copied it now I'm gonna paste
3:15
it and then you just hit sign in and
3:18
it's that simple again this is only for
3:20
people who have two-factor
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authentication multi-factor
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authentication whatever you want to call
3:24
it if you don't have it on then you
3:27
would just login normally with your
3:29
regular email and password and that
3:30
would be that but if you have this extra
3:32
security protocol in place then you need
3:35
to create the app password and put it in
3:37
there and then it should be that simple
3:39
if you run into any other issues then by
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all means reach out does and we will be
3:43
happy to help
3:43
happy have a great rest your day