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hello vipers let's talk about the inbox

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sync and schedulers settings

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so the way you get here is by clicking

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on the upper right

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corner here where your name is hit setup

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and then click on inbox sync and

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scheduler

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you'll find this right here which gives

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you a couple options

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for how the inbox sync will be

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controlled in vip cloud so let's just go

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through this top to bottom

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so right here send individual emails

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through your own

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email with your own email exchange

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account

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and so what that is is first of all an

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individual email

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invite cloud is any regular email you're

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sending to a single recipient so it's a

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not it's not a mass email

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and most people are going to want to

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have this

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checked because what that will do is

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when you send

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these emails they are going to then

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appear in your sent folder

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in your email client which is quite

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handy so you can go into your

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regular email client like you know like

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g suite

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or office 365 and

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when you search for emails you'll know

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that everything in there

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is every email that you've sent that

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isn't a mass email anyway

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uh that is unless you change the setting

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here

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uh so in most cases you're going to want

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to have you want to leave this checked

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and these are the

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default settings by the way when you

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establish your uh

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your inbox sync so then down here

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send mass emails through bytecloud's

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servers we strongly recommend that you

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leave this checked and the reason for

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that is because if you don't check this

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mass emails will instead be sent through

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your own email exchange like your

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individual emails

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and then you'll you'll likely run into

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the risk

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of hitting your daily

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email send caps that are established by

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your own email exchange

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um and so what you'll want to do is if

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you

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if you do decide that you want to have

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mass emails

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sent through your own email exchange

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look into

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what those send limits are and make sure

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that you won't be

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hitting those limits and then here

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sync inbound emails into vipe cloud

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this is basically like one of the

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one of the flagship uh features in these

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uh inbox sync settings and so what that

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is

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is that when somebody sends a email to

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your

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uh to your to your regular email vip

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cloud will be able to see those those

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inbound emails

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and so what that will do is allow in the

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contact views you will see

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uh the full correspondence with those

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with those contacts both the emails that

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you're sending to them

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as well as their replies all of that

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will be seen there so get a nice

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complete picture of everything that is

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going on

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in that regard and then also that

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enables

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features like uh series

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email series being cancelled once

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somebody replies which helps

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uh stop inadvertent

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automatic emails to going to somebody uh

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where they just replied and

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you know causing confusion um things

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like that

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so this is definitely a a good feature

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to have here

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uh attribute emails as contact activity

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again this is uh when somebody replies

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that will then be listed as a contact

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activity in the contact

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view and then we've got this here

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automatically create contacts

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for every email sent and received

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and so what this does is it allows your

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crm to be

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kind of like automatically built up with

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with users and contacts so

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yeah not users just contacts and

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this is a great feature if you

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don't have a lot of correspondence with

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people who you wouldn't want to have in

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your crm

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so i i personally actually leave this

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off

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just because i i sent a lot of emails

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you know

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with with people and companies that i

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don't necessarily want to have added to

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to the crm so for instance you know like

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if you

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um if you're on mailing lists with uh

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with people who you don't want to have

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in there maybe you'll want to have this

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turned off

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but it all depends on on your personal

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preference

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and once you make any changes here then

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you'll want to hit

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update inbox sync settings and you'll be

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good to go