The Scheduled Emails and Scheduled Texts pages show every mass email, one-on-one email, and text waiting to send in your account, grouped by when it goes out. Series are managed separately - see How to View, Edit, or Cancel a Launched Series.
How to View Scheduled Emails and Texts
To open Scheduled Emails:
Click Communication in the left sidebar.
Click Email.
Click Scheduled.
To open Scheduled Texts:
Click Communication in the left sidebar.
Click Text.
Click Scheduled.
Both pages list scheduled sends soonest first, under these date headings:
Sending Now - sends that are going out right now.
Today and Tomorrow - each shown with its full date.
Later This Week - the rest of the current week.
Next Week - sends scheduled for the following week.
Later - anything scheduled further out.
Each row shows the email subject or text, a short preview of the content, who it is going to, and the day and time under Scheduled For. A scheduled text that includes an image shows a small preview of the image. To find a specific send, type in the search bar at the top of the table and press Enter.
The Mass Emails page that opens by default under Communication also shows your scheduled mass emails at a glance.
How to Edit, Reschedule, or Delete a Scheduled Email or Text
Each row on the Scheduled Emails and Scheduled Texts pages has three buttons on the right, always visible:
Edit - opens the email or text so you can change what will be sent.
Calendar icon - changes the date or time the email or text sends. Hover over it to see Change date or time.
Trash icon - deletes the scheduled send so it does not go out.
To delete several scheduled sends at once:
Check the box next to each send you want to delete.
Click the caret next to the select-all checkbox in the table header.
Select Delete.
Key Notes
Scheduled one-on-one emails appear on the Scheduled Emails page alongside mass emails and are edited, rescheduled, and deleted the same way.
A scheduled mass email keeps a copy of its template from the moment it was scheduled, so later edits to the template do not change it. Use Edit on its row instead. See Sending Mass Emails.
Series emails and texts do not appear on these pages, even when a Series sends only emails or only texts.