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How To Get Email Notifications For Clicks & Opens

V
Written by VipeCloud Developer
Updated over 10 months ago

Learn how to get, or how to turn off, email notifications when your contacts open your emails and click on the links within your emails.

Transcript

0:01

hello Vipers for this for today's what's

0:04

the flow we're going to talk about how

0:07

you can control email notifications that

0:10

you receive when people are opening and

0:13

clicking uh on your

0:15

emails so you'll find this in

0:18

your send email settings which you can

0:21

get to by clicking on first of all up

0:23

here going to

0:25

setup send email settings is where we

0:28

can

0:28

go

0:30

and then we've got our Advanced email

0:33

settings up here which is what these are

0:35

Under And so here's where we can

0:38

configure all of these

0:40

settings and so you'll see email open

0:43

tracking and email open alerts and then

0:46

email click tracking and then click

0:48

alerts now one thing that's important to

0:51

know here is just what the difference is

0:52

between these so the tracking is whether

0:55

those emails are going to even have that

0:57

tracking enabled in the technology to

1:00

begin with very few people ever need to

1:03

have this turned off so when and doubt

1:06

don't just leave both of these enabled

1:09

because otherwise you'll lose your

1:10

analytics now under email open alerts

1:14

this is where we can control when and

1:16

how we receive an email to us informing

1:20

us that one of our emails has been

1:23

opened and you can control here whether

1:26

these alerts will pertain to just single

1:29

email emails like an individual email

1:31

you send to one person versus a mass

1:33

email which is more like a newsletter or

1:35

other kind of

1:37

campaign and so note that if you have it

1:40

uh mass emails turned on you know you

1:42

send an email to say a 100 people and 50

1:45

of those people open it up that's going

1:47

to result in receiving 50 emails in your

1:49

inbox so most people don't need to have

1:52

this on so in most cases you're going to

1:54

be deciding between never in which case

1:57

you can just go to your mass email

1:58

reports to see your uh open

2:02

engagement or single emails which is

2:05

like if you send a sales email to one

2:08

person then you'll get a notification

2:11

when that open

2:13

happens and then very similar deal here

2:16

between our click tracking and click

2:18

alerts in this case we're just choosing

2:21

whether we will receive a click alert

2:24

just that first time they click on a

2:25

link versus every time so in other words

2:27

if somebody clicks on the link that we

2:30

have sent them twice in one day in this

2:33

case we're just going to get that

2:34

notification that first time they send

2:36

it but not the second and in this case

2:38

we're going to be informed via email

2:41

every single time a link is

2:45

clicked and very importantly when you've

2:48

made these changes here click on update

2:52

Advanced email settings or those save or

2:54

those uh settings will not be saved so I

2:57

hope you find this helpful

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