Learn how to get, or how to turn off, email notifications when your contacts open your emails and click on the links within your emails.
Transcript
Transcript
0:01
hello Vipers for this for today's what's
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the flow we're going to talk about how
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you can control email notifications that
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you receive when people are opening and
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clicking uh on your
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emails so you'll find this in
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your send email settings which you can
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get to by clicking on first of all up
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here going to
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setup send email settings is where we
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can
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go
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and then we've got our Advanced email
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settings up here which is what these are
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Under And so here's where we can
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configure all of these
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settings and so you'll see email open
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tracking and email open alerts and then
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email click tracking and then click
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alerts now one thing that's important to
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know here is just what the difference is
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between these so the tracking is whether
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those emails are going to even have that
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tracking enabled in the technology to
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begin with very few people ever need to
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have this turned off so when and doubt
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don't just leave both of these enabled
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because otherwise you'll lose your
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analytics now under email open alerts
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this is where we can control when and
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how we receive an email to us informing
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us that one of our emails has been
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opened and you can control here whether
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these alerts will pertain to just single
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email emails like an individual email
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you send to one person versus a mass
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email which is more like a newsletter or
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other kind of
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campaign and so note that if you have it
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uh mass emails turned on you know you
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send an email to say a 100 people and 50
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of those people open it up that's going
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to result in receiving 50 emails in your
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inbox so most people don't need to have
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this on so in most cases you're going to
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be deciding between never in which case
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you can just go to your mass email
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reports to see your uh open
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engagement or single emails which is
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like if you send a sales email to one
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person then you'll get a notification
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when that open
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happens and then very similar deal here
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between our click tracking and click
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alerts in this case we're just choosing
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whether we will receive a click alert
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just that first time they click on a
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link versus every time so in other words
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if somebody clicks on the link that we
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have sent them twice in one day in this
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case we're just going to get that
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notification that first time they send
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it but not the second and in this case
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we're going to be informed via email
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every single time a link is
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clicked and very importantly when you've
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made these changes here click on update
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Advanced email settings or those save or
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those uh settings will not be saved so I
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hope you find this helpful