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How To Get Email Notifications For Clicks & Opens
How To Get Email Notifications For Clicks & Opens
V
Written by VipeCloud Developer
Updated over 4 months ago

Learn how to get, or how to turn off, email notifications when your contacts open your emails and click on the links within your emails.

Transcript

0:01

hello Vipers for this for today's what's

0:04

the flow we're going to talk about how

0:07

you can control email notifications that

0:10

you receive when people are opening and

0:13

clicking uh on your

0:15

emails so you'll find this in

0:18

your send email settings which you can

0:21

get to by clicking on first of all up

0:23

here going to

0:25

setup send email settings is where we

0:28

can

0:28

go

0:30

and then we've got our Advanced email

0:33

settings up here which is what these are

0:35

Under And so here's where we can

0:38

configure all of these

0:40

settings and so you'll see email open

0:43

tracking and email open alerts and then

0:46

email click tracking and then click

0:48

alerts now one thing that's important to

0:51

know here is just what the difference is

0:52

between these so the tracking is whether

0:55

those emails are going to even have that

0:57

tracking enabled in the technology to

1:00

begin with very few people ever need to

1:03

have this turned off so when and doubt

1:06

don't just leave both of these enabled

1:09

because otherwise you'll lose your

1:10

analytics now under email open alerts

1:14

this is where we can control when and

1:16

how we receive an email to us informing

1:20

us that one of our emails has been

1:23

opened and you can control here whether

1:26

these alerts will pertain to just single

1:29

email emails like an individual email

1:31

you send to one person versus a mass

1:33

email which is more like a newsletter or

1:35

other kind of

1:37

campaign and so note that if you have it

1:40

uh mass emails turned on you know you

1:42

send an email to say a 100 people and 50

1:45

of those people open it up that's going

1:47

to result in receiving 50 emails in your

1:49

inbox so most people don't need to have

1:52

this on so in most cases you're going to

1:54

be deciding between never in which case

1:57

you can just go to your mass email

1:58

reports to see your uh open

2:02

engagement or single emails which is

2:05

like if you send a sales email to one

2:08

person then you'll get a notification

2:11

when that open

2:13

happens and then very similar deal here

2:16

between our click tracking and click

2:18

alerts in this case we're just choosing

2:21

whether we will receive a click alert

2:24

just that first time they click on a

2:25

link versus every time so in other words

2:27

if somebody clicks on the link that we

2:30

have sent them twice in one day in this

2:33

case we're just going to get that

2:34

notification that first time they send

2:36

it but not the second and in this case

2:38

we're going to be informed via email

2:41

every single time a link is

2:45

clicked and very importantly when you've

2:48

made these changes here click on update

2:52

Advanced email settings or those save or

2:54

those uh settings will not be saved so I

2:57

hope you find this helpful

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