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Understanding "Step Timing" In Series Templates

VipeCloud Support avatar
Written by VipeCloud Support
Updated over a week ago

When setting up a Series (drip campaign) in VipeCloud, each step allows you to configure a "Days delay after prior step" setting. Here’s how it works:

Example Of How Delays Work

  • A 4-day delay means that the next step will send 4 days after the prior step was completed.

  • Example:

    • Step 1 sends on Monday.

    • 1 day passes (Tuesday), 2 days (Wednesday), 3 days (Thursday), 4 days (Friday).

    • The next step will send on Friday.

What Happens When You Check "Send On Weekdays Only"

  • Saturday and Sunday are treated as weekends and no sends will occur on these days.

  • If a step's scheduled send date lands on a Saturday or Sunday, the Series will pause and resume on Monday.

  • All subsequent steps will also be delayed accordingly to maintain the proper spacing based on the original delays you configured.

Example with "Send on weekdays only" enabled:

  • Step 1 sends on Monday.

  • 5-day delay would normally land on Saturday.

  • Because Saturday is a weekend, the system will pause and send the next step on Monday.

  • Future steps will then follow the normal delay timing from that Monday.

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